Privacy Policy

What is the Privacy Policy for Fitato?

The privacy policy for the website www.fitato.fit is as follows and it governs the privacy of its users who choose to use it. The policy sets out the different areas which concern user privacy and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

Collection of Information

Personally Identifiable Information means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, birthday, gender or occupation. We collect the following Personally Identifiable Information from you when you register for the Site: name and email address. To participate in certain activities and to obtain certain services or documents offered on the Site, you may be asked to provide additional Personally Identifiable Information such as phone number, billing address and credit card information. We endeavour to limit our requests for Personally Identifiable Information to information we believe is reasonably necessary to achieve our purposes as describe. Any Personally Identifiable Information received in communication or in material you transmit to the Site by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy. Please make sure you update your personal information, whenever there is any change in the details provided.

Information Use

Fitato uses Personally Identifiable Information for several general purposes, including but not limited to:

  • providing you with service information, and news.
  • supporting the services offered on the Site.
  • contacting you for feedback about our services.
  • conducting research about Fitato’s customer base or services.
  • fulfilling your reservation and purchase requests.
  • processing your payments including credit checks and collection.
  • processing your payments including credit checks and collection.
  • contacting you for our own marketing and promotional purposes.

We may use non-Personally Identifiable Information such as demographic data to analyse and develop our marketing strategy and further improve the Site and our services.

Information Sharing and Disclosure

We will not sell or rent your Personally Identifiable Information to third parties except as described in this Privacy Policy. We may disclose your Personally Identifiable Information to other companies or people under any of the following circumstances:

  • to any applicable venue, studio, instructor, or other service provider for each class or activity that you sign up for on the Site.
  • if sharing the information is reasonably necessary to provide a service that you have requested.
  • to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you would like to know about either from us or from our business partners (unless you have opted out of these types of communications).
  • if we believe in good faith that we are required to do so by law, in connection with litigation, to prevent a crime, or to protect personal property, the public, or the Site.
  • in connection with a sale or merger with another entity or if Fitato should ever file for bankruptcy or have its assets sold to another company and/or any other entity.
  • for internal operations, including troubleshooting, data analysis, testing, research and service improvement.
  • when we otherwise have your consent to share the information.

Fitato may also share non-Personally Identifiable Information with third parties (e.g. aggregate or demographic data).

Granting us permission to use your information not only allows us to provide Fitato as it exists today, but it also allows us to provide you with innovative features and services we develop in the future that use the information we receive about you in new ways.

We store data for as long as it is necessary to provide products and services to you and others, including those described above. Typically, information associated with your account will be kept until your account is deleted. For certain categories of data, we may also tell you about specific data retention practices.

Choice

We will give you the opportunity to opt out of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection.

Access

You may correct, amend, or delete your Personally Identifiable Information by editing your profile on the Site or emailing us at support@fitato.fit.

Security

We are committed to protecting your Personally Identifiable Information from loss, misuse, disclosure, alteration, unauthorized access, and destruction. Fitato takes reasonable precautions to safeguard the confidentiality of Personally Identifiable Information. We protect the security of your Personally Identifiable Information during transmission to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

Third-Party Sites

The Site may contain links to other sites. Fitato is not responsible for the privacy practices of such other sites. We encourage our users to be aware when leaving the Site to read the privacy statements of each site that collects Personally Identifiable Information.

Cookies

We use third-party advertising companies to serve advertisements on our behalf. These companies may use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to tailor the advertisements you see on this Website and other sites, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. The cookies, action tags or similar files do not contain any Personally Identifiable Information.

We may also receive information about you from other sources or third parties and add it to the information you provide us. For example, we may collect information from credit reporting agencies and other third parties to authenticate your purchase or for risk management purposes. If you decide at any point that you no longer wish to receive messages of this nature, please contact us and send an email at suppport@fitato.fit to let us know.

Your Consent to this Privacy Policy

By using this Site, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the bottom of this page. If we change our Privacy Policy, we will post those changes on www.fitato.fit . If we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify users via email (if an email address has been provided) or display a notice on www.fitato.fit . We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

Responding to Legal Requests and Preventing Harm

We may access, preserve and share your information in response to a legal request (like a summons, search warrant, court order) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions beyond India where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to:

  • detect, prevent and address fraud and other illegal activity;
  • to protect ourselves, you and others, including as part of investigations;
  • or to prevent death or imminent bodily harm.

Change of Control

If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honour the commitments we have made in this Privacy Policy.

We at Fitato have adopted the highest standards of security and encryption techniques to protect your sensitive information. However, in case any personal information belonging to you is accessed by any unlawful interference or circumvention by a third party, Fitato does not assume any liability with respect to the same.

This Privacy Policy is not exhaustive and may be amended from time to time.

You agree that you have carefully gone through this Privacy Policy and have read and understood and contents thereof before using our products and services.

Contacting Fitato

If You have any questions, comments, or concerns about this Privacy Policy, please contact us at:

Fitato
Fitato Health Solutions Private Limited
7 E2, Liberty Phase 2, Koregoan Park, Pune 411 001
+ 91 8390230124